HOW TO WITHDRAW FROM DEBT COUNSELLING / DEBT REVIEW?

There is various ways in which you can be withdrawn from the debt review / debt counselling process:

 

WITHDRAW FROM DEBT REVIEW PROCESS ONCE A DEBT REVIEW COURT ORDER HAS BEEN OBTAINED

 

Once a debt review court order has been obtained a consumer cannot terminate or withdraw the debt review process, they can however approach the court to rescind the order or apply for an order which declares that the consumer is no longer over-indebted.

Upon receipt of the order, a debt counsellor will notify the credit providers of the withdrawal.

If you would like Noko finacial services to launch an application to recind the order,

click here for more information.

 

WITHDRAW OR TERMINATE DEBT REVIEW PROCESS PRIOR TO OBTAINING DEBT REVIEW COURT ORDER

 

Consumers can only withdraw or terminate the debt review process prior to declaration of overindebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counselling fees as per NCR Debt Counselling Fee Guidelines. If a determination is made and no court order is in place, the consumer will remain under debt review.

 

A debt counsellor will notify the credit providers of the withdrawal.

If you would like Noko finacial services to terminate your debt review process,

click here for more information.

 

CAN YOU BE TRANSFERRED TO ANOTHER DEBT COUNSELLOR

 

If you are unhappy with the debt counsellor who is handling your debt review process, you can request that the debt counselling service be suspended with the debt counsellor and be transferred to a different debt counsellor.

 

However, payment of all debt counselling fees must be up to date where it has been established that the previous debt counsellor followed the correct process.

If you would like Noko finacial services to appoint one of our Debt Counsellors,

click here for more information.

 

CAN A DEBT COUNSELLOR SUSPEND HIS SERVICE FROM A CONSUMER UNDER DEBT REVIEW PROCESS?

 

Where a consumer is not co-operating with the debt counsellor (e.g. not providing relevant information or proof, non payment of debt counselling fees, etc) and a determination in terms of section 86(7) of the Act is made, a debt counsellor can suspend provision of his/her service to the consumer.

Prior to suspension of the service, a debt counsellor will notify the consumer of the intended suspension of service, the consequences and allow the consumer 10 business days to remedy the situation.

Debt counsellor to remain the debt counsellor on record for the consumer.

Contact Us

Pretoria  

Physical address: no 296 Schoeman street, Prime Towers, office 211

2nd floor, Pretoria Cetral, 0001

       Phone: 087 808 9804

       Fax: 086 639 5364

       Cell: 071 236 9988

       email: nte@nokofin.co.za

 Johannesburg

 Physical address : no 87 commissioner street,                 central Johannesburg 2000, 3rd floor

Phone: 087 808 9778, Cell 072 977 1236

Email: nte@nokofin.co.za